Gimme Shelter Service Chop

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Refund Policy

Do you accept returns & exchange?

Gimme Shelter Service Chop provides returns and exchange only for the following reasons:

  1. Defective item
  2. Incorrect item

Please note that we do not accept returns if the part doesn’t fit your bike model as specs are clearly stated on the web shop.

How do I return the items?

WhatsApp us at +60193614114 / send us an email ( with the following details:

Email subject: RETURN
Order Number:
Product(s) Name:
Reason for return: (items with defects; attach photo(s) if possible / Incorrect item received)

Return address as stated below:
Gimme Shelter Service Chop, Lot 15, Jalan 13/6, Seksyen 13, Petaling Jaya, MY

Once we have checked and confirm the goods/products, customer will receive their refund within 3 days after the confirmation and will be notified respectively.

*All items must be shipped back within 5 working days (MALAYSIA)

Who will bare the shipping costs?

Shipping fee will be borne by customer.

Please note that if the above-mentioned criteria aren’t met, we are neither able to accept returning items nor process refunds.

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